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You are here: Home > Abuse > Getting Help

Getting Help

If you or someone you know is in immediate danger of physical harm, call the police (at 911) immediately.


Help Lines

Alberta Abuse Helpline: 1.855.4HELPAB (443.5722)
Connect with resources, support, services and referrals

Alberta Family Violence Information Line: 310.1818
Talk to trained staff over the phone toll-free 24 hours a day, 7 days a week in more than 170 languages

Edmonton Seniors Abuse Help Line: 780.454.8888

Calgary Elder Abuse Resource Line: 403.705.3250

Protection for Persons in Care (PPC) Reporting Line: 1.888.357.9339
To report abuse of an adult receiving care or support from publicly funded service providers.


If you are being abused…

If you are in danger, call the police for help. Even if you think that the incident is not significant or you think that you caused the person to abuse you, call the police. Calling the police is an important step in protecting yourself and one way to prevent to further abuse.

You can also:

  • call a family member or friend that you trust
  • call one of the help lines listed above
  • call or go to an organization that can help you

If you suspect that someone is being abused…

A first step might be having a conversation, if it is safe to do so.

If you are not allowed to see a family member and you think that they are a victim of abuse, you should call the police. Under Alberta’s Protection Against Family Violence Act, police can ask a judge for special permission to enter a family member’s home (called a warrant permitting entry).

A judge can grant a warrant permitting entry where:

  • you have provided evidence under oath that you have been refused access to a family member, and
  • the family member may have experienced family violence and will be found at the location to be searched.

If the judge grants a warrant permitting entry, then the police can:

  • enter the location named in the warrant to search for, help or examine your family member, and
  • remove the family member from the location if the person consents to leaving.

For more information or resources in your area about a warrant permitting entry, call:

  • your local police, RCMP detachment, shelter, or victims’ services unit, or 
  • the Alberta Family Violence Information Line (see contact info above).

This section also has more information on: 

  • More resources for getting help
  • Getting the police involved
  • Having a conversation
  • Keeping the abuser away
  • Criminal court process
  • Civil court and compensation
  • Getting Help
    • Getting the Police Involved
    • Having a Conversation
    • Keeping the Abuser Away
    • Criminal Court Process
    • Civil Court and Compensation
  • Types of Abuse
  • Preventing Abuse
  • Resources
  • Cover your Tracks Online
The information on this site applies in Alberta only.

Contact Us

Email: Contact CPLEA

Territory Acknowledgement

The Centre for Public Legal Education respectfully acknowledges that we are located on Treaty 4, 6, 7, 8 and 10 territories, the traditional lands of First Nations, Métis, and Inuit.

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Disclaimer

This website provides legal information about the law in Alberta only. It does not provide legal advice.

Laws may be different in other provinces. Read the full disclaimer.

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